WebEx: Ideas in Motion

Sandbox Time - The Importance of Play When Learning New Technology

Today’s blog was written by our guest, Phil Montero. He is the founder of YouCanWorkFromAnywhere.com and an evangelist for distributed work.For more than a decade he's been teaching how to work effectively from a home office, the road, or practically anywhere.Visit his blog TheAnywhereOffice.com for more tips and articles about living a digital lifestyle and navigating the changing world of work.

Sandbox1 One challenge many teams and organizations face is getting their people to use and embrace much of the amazing collaboration software and technology that is available. In working with virtual teams, we find that many people tend to fall back on email rather than shared online work spaces - or opt for traditional conference calls rather than using web meeting or conferencing services.

Find Their Comfort Zone
The biggest stumbling block is getting your team comfortable with the new software or service and truly understanding the benefits it provides.

In short, why would it make my life or job easier?

Far too few companies provide training on these technologies - so you and your colleagues are forced to figure it out as you go along or after a very brief tutorial. This sink-or-swim mentality causes many of these powerful tools to go untouched and impedes productivity.

The secret to turn this all around is simple . . . play!

The Power of Play
Play is a non-threatening way to remove stress from learning and encourage exploration of the features of new technology. Create some type of project for your team that's fun and everyone will be excited about using the new tool.

Want your team to start using SharePoint or some other type of web-based discussion board or collaboration space? Why not setup a place where they can share recipes, bios, and information about their hobbies and families?

Want them to use WebEx or some other meeting service? Create time to have a regular virtual water cooler where they can share photos, create a poll about which books or movies are their favorites, or pass control of the desktop around to write a story together (with each person typing their paragraph into Word) or give a tour of favorite useful websites.

Play Let’s People Succeed and Fail - Safely
Let's face it, no one wants to explore using a new technology or tool with the pressure of a project deadline; or the possibility of looking foolish in front of peers and co-workers if you are not using it correctly. I'm extremely comfortable with technology, always have been, and I attribute that mostly to the fact that I play with it and explore it's features before trying to use it for something important.

When trying to learn Sony Vegas for video editing I didn't create some critical video for my business website - instead I took some family footage and created something fun to share with friends. When looking to learn more about desktop publishing I didn't immediately create a company newsletter - I created a mock CD cover for my band.

The only limit is your imagination!

Ask the people on your team, they may have some great ideas for fun projects. This is extremely useful for virtual teams: using a fun, playful approach to learning new technology not only leads to greater technology adoption and increased productivity, but also encourages informal communication and team building, which in turn increases trust and accountability.

It's not just about choosing the right tool - it's how you thoughtfully apply it. So find ways for your team to play with the tools you want them to adopt and you'll be amazed at how quickly they find new ways to apply them to their work process and teamwork.

Have you used “play” in your work environment? Tell us about it!

November 18, 2009 in Creativity, Fun, Guest Post, How-To, Ideas, Innovation, Pass the Ball, Telecommuting, VIP | Permalink | Comments (0) | TrackBack (0)

Free Online Event: Discover How Coke, IBM, J&J, and Nokia Are Innovating For The Low-Carbon Economy

 

Climatewebex Join us for an online event that can change the way you do business on Nov 18th. “Thriving in the Clean Economy” features panelists from Fortune 500 businesses representing brands you’ll recognize from around the world.

 

Register now.

 

Hosted by World Wildlife Fund (WWF) Climate Savers and The Economist, representatives from huge companies will tell their stories about how they discovered innovative solutions to combat climate change that aligned with their business objectives. Their stories are proof that there is a way for businesses to be profitable while curbing their carbon emissions.

 

Learn how WWF Climate Savers has harnessed the power of business to affect real change.

 

Register now.

 

The WWF Climate Savers panel will include the following speakers:

§  Johnson & Johnson: Brian Boyd

§  IBM: Jay Dietrich

§  Nokia: Esko Aho

§  Coca-Cola: Jeff Seabright

§  JohnsonDiversey: John Matthews

§  WWF International: Kim Carstensen

 

People all over the world are taking responsibility for the planet and they want the brands they do business with to follow suit. The grassroots support of WWF has allowed them to work with companies who share that commitment. These are inspiring, encouraging stories that will give you hope and ideas.

 

Register now.

 

Details: Wed Nov 18 at 10:30 AM PT | 1:30 PM ET | 6:30 PM GMT.

November 13, 2009 in Community, Environment, Events, How-To, VIP | Permalink | Comments (0) | TrackBack (0)

Technorati Tags: Cisco, climate, The Economist, WebEx, World Wildlife Fund

Come Hear Joe Flower's Smart Approach to Health Care Reform

JF2On Wednesday, November 11, Joe Flower cuts through the noise and politics to offer a fresh look at “15 Ways to Make Health Care Cheaper and Better”. This is an exclusive Pass the Ball event.

Register now.

While the debate rages on over policy and who will and won’t be covered, business people, technologists and other problem-solvers are looking at different approaches. Here are a couple examples…

From Fast Company: “Many claim that we have the best health care in the world. Probably true but navigating the fine print to make it work requires tons of time, plenty of patience, dogged determination and a Ph.D. in Advanced Cryptography. The medical institutions and the insurance companies mine this impenetrable Web of obfuscation for gold and they benefit from the status quo. Change is bad for business.” Read more…


From Reuters:
"The critical next step in online health care is personalization. It's the piece that's layered on top of a person's unique health indicators, delivering information and action plans customized to meet the person's specific health and wellness needs," says Bosworth, "Only with personalization will a person be empowered online to take control of their own health care." Read more…


From Joe Flower:
“The other day America’s Health Insurance Plans (AHIP) offers up a study showing that premiums will rise 110% under reform – as opposed to only 80% with no reform. They seemed to think that this was an argument against reform. Instead many are reading it as a strong argument for robust reform, reform with real cost-cutting teeth in it.” Read more…


Want to sound like the smartest person in the room the next time health care comes up in a discussion? Then
register for this event!


Ideas get better when they are shared…


Regardless of your point of view, we think it’s important to provide a forum for discussion and idea exchange. That’s why we created PassTheBall.com. We want to hear your ideas as well.


Share your ideas
.  Register for the event. Discover how to make health care better and cheaper.


Register now.


Details: Wednesday, Nov. 11, 2009   10AM PT   |    1PM ET   |   6PM GMT

November 09, 2009 in Community, Events, Health, How-To, VIP | Permalink | Comments (0) | TrackBack (0)

Technorati Tags: Cisco, cost, Health Care, legislation, WebEx

15 Ways to Make Health Care Cheaper and Better – Joe Flower

JF
On Wednesday, November 11, Joe Flower will cut through all the rhetoric and offer some fascinating solutions that go beyond the current health care debate. He’ll be our guest at an exclusive Pass the Ball event.

Register now.

Better health care can actually cost less as we look to new, smarter ways to deliver it. We can improve the quality of health care. We can offer universal coverage. We can provide faster access. We can do it all, all if it can be achieved, Joe says, if we are smarter about how we do it.

According to Flower,

“We waste 30 percent of the U.S. health care dollar. How much is that 30 percent? CMS projects that we will spend $2.4 trillion on health care in the United States in 2008; 30 percent of that is $720 billion.” Read more here >>

Who is Joe Flower?

Joe Flower is a thought leader in health care. His nearly 30 years’ experience has allowed him to identify the deep forces changing health care in the United States and around the world. He has explored the future of health care with clients ranging from the World Health Organization, the Global Business Network, and the U.K. National Health Service, to the majority of state hospital associations in the U.S.

Joe was also a contributing writer for Wired Magazine in its explosive early years, and a columnist for the pioneering health websites DNA.com and HealthCentral.com.

Why is WebEx hosting this event?

We believe ideas get better when they are shared. Regardless of your point of view, we think it’s important to provide a forum for discussion and idea exchange. That’s why we created PassTheBall.com. We want to hear your ideas as well.

Join the discussion on Wednesday. Listen to his ideas. Share your own. Discover how to make health care better and cheaper.

Register now.

Details: Wednesday, Nov. 11, 2009   10AM PT   |    1PM ET   |   6PM GMT

  

November 05, 2009 in Current Affairs, Events, How-To, VIP | Permalink | Comments (0) | TrackBack (0)

Technorati Tags: Cisco, cost, Event, Healthcare, Heath Care, Joe Flower, legislation, WebEx

Tweeting @WebEx: Dispelling the Myths, a Few WebEx Secrets Revealed!

Twitter-Logo
There’s nothing more revealing than a quick look at Twitter to see how the world is getting through their day using WebEx. Based on what we have been reading, we need to dispel a few myths.

There are a few problems we can’t solve – like this one:

Who schedules a WebEx for 5pm?!?!
 What is wrong with you? From @thatguyjr

There will always be people with bad timing and no understanding that many of us really do want to stop working at some point during the day! But here is a creative suggestion on how to avoid this problem:

WebEx is great. I can give control of my computer to someone else
 which prevents me from doing real work.. From @chrisdail

Mythbuster: You don’t have to give up control!
When you are in a WebEx and someone is sharing their desktop, just double click on the window and you will be able to control the size and shape of the window like you can in all other programs. Suddenly you can see the rest of your screen!

You can also use Alt+Tab to toggle through your programs and send your meeting to the back. Now you can multi-task while you are listening and waiting for your turn to present (just don’t close the WebEx browser tab by mistake or you’ll dump the meeting).

Mythbuster: You can share without revealing it all!
Here’s another common question that has an easy solution:

If only WebEx had a way to share slides without sharing your desktop..... From @frmist

With WebEx, you have a choice of sharing a document, an application or your desktop. All three modes can be very useful depending on what you are doing.

Document share is very focused, it’s only about the specific document you want people to see. Application share will let you change files within an application – say PowerPoint – you can quickly switch between different PowerPoint files and work away. Finally, desktop sharing is probably the most popular way to work with colleagues (in a non-presentation mode) because you can open any application or resource at any time.

The one big caveat is when you are desktop sharing, your guests will see anything that happens on your desktop – including an embarrassing instant message or when you  decide to check email. They will see it all! So choose your “share” state accordingly.

We’ll keep trolling on Twitter to see if we can provide more helpful tips for problems with easy answers. In the mean time, for problems like this one:

12:30PM and I am already entering my 4th WebEx
 session of the day... geez... @Marianokon

All we can say is @Marianokon, may we suggest investing in an iPhone so you can at least be mobile in your next WebEx meeting!
  

October 07, 2009 in Business, How-To, iPhone | Permalink | Comments (0) | TrackBack (0)

Technorati Tags: cisco, control, desktop sharing, iphone, myth, mythbuster, twitter, webex

Innovation: iPhone + WebEx + Flip Camera = Magic!

Okay - you can't do this today - but I am thinking soon enough!

Our friends over at Cisco Collaboration captured an awesome moment of what's being cooked up behind the scenes. You can read their blog entry to learn more about Cordell Ratzlaff, Director of Cisco’s User-Centered Design Team in the Voice Technology Group.

Watch this! They "wow" moment is at about the 1:30 mark. Even my 10-year old daughter let out a "whoop" when she saw what happens. 

Maybe it's time to actually get that darn iPhone!

Learn more about using WebEx on the iPhone today, right here.

 

September 04, 2009 in Business, How-To, Innovation, iPhone, Video | Permalink | Comments (0) | TrackBack (0)

Technorati Tags: application, Cisco, design, innovation, iPhone, leadership, user centric, WebEx

How-To Video: Attend a WebEx via Smartphone!

It's "How-To" Friday - okay, I made that up - but it's a good day to learn a new trick.

And when you do, you have an excuse for following this video on to YouTube when you are done! (If you don't know how to do that, just double click on the video - it will take you to YouTube and you are on your own for getting completely lost in skateboarding bulldogs and evil-eyed squirrels!)

So you were invited to a WebEx but you can't be at your desk? Worry no more, you can jump on with your SmartPhone - here's how!

Want more tips? Visit the WebEx YouTube channel for more!

August 21, 2009 in Business, How-To, Mobile, Video | Permalink | Comments (1) | TrackBack (0)

How-To Video: Record a WebEx

Did you know you can record your WebEx and share it with people who couldn't make it? It's super easy...


Next time you use WebEx, give it a try. And if you want to try WebEx absolutely free - you can! Get it here and start using WebEx today.

July 31, 2009 in Business, How-To, Video | Permalink | Comments (0) | TrackBack (0)

How-To Video: Free trial will let you get the job done much faster

One of the best things about a WebEx is the ability to share you desktop.

It lets the person you are talking to see exactly what you are talking about. And in my case, it often means I can edit a PowerPoint while my colleague is on the phone looking at the slide and watching me work my magic (while pointing out every time I make a typo!).

It's fast, efficient and even kind of fun. I know it has saved me hours of collaboration time and eliminated a lot of misunderstandings (ever been on a telecon and you simply can't understand what the other person means?).

Here's a quick look at desktop sharing to show you how it works...

Still not convinced? You can try WebEx absolutely free and see what you think.

Here's a really important thing to know - asking someone to join you in a WebEx is an easy thing to do. When you use the trial, simply invite the person you want to meet with (you will get instructions) and they can click and join. They don't have to have anything except a browser. You don't have to use the WebEx bridge unless you need a bridge - you can simply call your colleague and work together in WebEx to get the job done.

Have questions? First impressions? Let us know...

July 24, 2009 in Business, How-To | Permalink | Comments (0) | TrackBack (0)

Free Webinar: Expanding the Classroom with Online Learning

IStock_000007297842XSmall In this free webinar, you will learn how WebEx can help you engage online learners with lively, interactive instruction. It will be broadcast tomorrow, Thursday, July 16th.

We know social media and technology are making their way into the classroom. Tot that end, our presenters will explain:

  1. How to share presentations and stream media modules or live video
  2. How to set up hands-on labs so students can practice and review before, during, or after your class.
  3. Methods for tracking performance with robust testing, grading, and polling tools. Then create an archive of your online class for self-paced study on demand.

This event is hosted by University Business editor Tim Goral and a panel of online learning practitioners.

  • Extend learning beyond the four walls of the classroom to serve the growing population of non-traditional students.
  • Create an online learning experience that mirrors the classroom experience.
  • Foster remote collaboration among students and faculty across different buildings or campuses.

If you work in any aspect of education and are looking for ways to leverage new ways to embrace online learning, we believe you will benefit from this event

Speakers include:


Tim Goral, Editor, University Business Magazine - Moderator
  Dominic Lau, Director, Instructional Operations, University of Southern California
  David Goad, Senior Marketing Manager, Cisco WebEx

DETAILS

Online webinar: Thursday, July 16, 2009, 11am PT   |   2pm ET
Register now!

July 15, 2009 in Education, Events, How-To | Permalink | Comments (0) | TrackBack (0)

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