Over on ZDNet, Phil Wainewright has an interesting blog post about how SaaS companies should contribute to the SaaS ecosystem by outsourcing their infrastructure. Infrastructure isn't a commodity that is easily replaced by cloud computing, however, especially when it comes to SaaS. The infrastructure WebEx built provides a considerable advantage to our customers in the form of reliability, through the WebEx MediaTone Network.
Phil's post responds to last week's guest blog post on GigaOM by Greg Olson, CTO and founder of Coghead. Greg's post points to the next phase of SaaS, in which next generation SaaS providers rely on infrastructure as a service or cloud computing as part of the go-to-market strategy. WebEx invested considerable resources in building out MediaTone not only to deliver services, but to differentiate from on-premise competitors through greater flexibility and improved reliability. Other SaaS pioneers have made their own differentiated investments in infrastructure for similar reasons. That nascent SaaS companies should want to leverage that experience only makes sense.
Outsourcing infrastructure has considerable benefits for start-ups or companies making initial forays into SaaS. Given the considerable effort required to build an infrastructure capable of delivering applications securely and reliably, these companies should look to established SaaS providers to help deliver their applications. That's why the WebEx MediaTone Network is available to partners looking for a way to deliver their applications in the cloud.
Michael Caton, Collaboration Evangelist, WebEx

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