Today WebEx and Oracle announced an alliance to deliver Oracle’s on demand CRM via the WebEx Connect platform. WebEx is now offering Oracle’s Siebel CRM on demand service through the WebEx Connect application ecosystem. In an Infoworld article also published today, Josh Greenbaum, principal at Enterprise Applications Consulting said there is a lot more that can be done with WebEx's ability to "get to the desktop." "The fact that WebEx has a platform for SaaS delivery is one of the best kept secrets," said Greenbaum.
And as pointed out in a DMNews story, “Salespeople will be able to use the Oracle application throughout the sales process for marketing, tracking and closing on campaigns. CRM on Demand by Oracle also helps users demonstrate, present and forecast sales processes. The application provides sales management tools, sales dashboards, forecasting capabilities and real-time process management. Oracle Siebel also tracks WebEx meetings and prospecting activity automatically, generating integrated reports.”